The Customer Service Support Team has been AMAZING! The implementation has been tedious, but the end results have made Eprecus a far superior product to even some of those other larger renowned software providers out there...If I had to do it all over again, I would most definitely work with Eprecus! With over 20 years experience of working with software developers, and dealing with database implementations around the world, Eprecus has been by far...the very BEST to work with! They should be very proud to have put together such a responsive and dedicated team!